1. Who can access the Builder Portal?
     Registered project home builders promoting their own designs in a display home/s.

  2. Can an individual register for access to the Builder Portal?
    Yes. Individuals can register on the Builder Portal as representatives of their project home builder employer. This is demonstrated through use of their work email address.

  3. How do I register for access to the Builder Portal?
    Go to the registration page.

  4. Can other members of my project home builder team also register for the Builder Portal?
    Yes, they can register using their own work email address.

  5. I am having trouble registering for access to the Builder Portal
    Please email builderportal@landcom.nsw.gov.au

  6. I can not remember my password
    Go to the password reset page.

  7. The Report I am looking for is not on the Builder Portal
    Reports will be loaded as soon as possible. If the report you are looking for is not on the Portal, please check again soon. For ongoing issues, please contact builderportal@landcom.nsw.gov.au

  8. The lot that I am searching for is not on the Builder Portal
    The Builder Portal will only display lots within our most recent releases.

  9. The Project that I am searching for is not on the Builder Portal
    The Builder Portal will only display projects that have had recent releases.